Shipping policy
At Ceilingtiles.co we strive to provide efficient and reliable shipping services. Please read our shipping policy carefully to understand how we handle your orders.
Shipping Locations
We currently ship to [list of countries or regions you ship to]. If your location is not listed, please contact our customer service team at sales@ceilingstore.co.uk to discuss possible shipping options.
Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [5-7] - Cost depends on your postcode - country
- Expedited Shipping: [2-4] - Cost depends on your postcode - country
- Next Day Shipping: [1-2] - Cost depends on your postcode - country
*Delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
awkhan.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
awkhan.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We offer international shipping to [list of countries or regions you ship to]. Shipping rates and delivery times vary based on the destination. Please note that international orders may be subject to additional customs fees or import duties.
Shipping Restrictions
Some items cannot be shipped to certain destinations due to size, weight, or regulatory restrictions. If this applies to your order, you will be notified at checkout.
Changes to Shipping Policy
awkhan.com reserves the right to update or change this shipping policy at any time. Any changes will be reflected on this page.
Contact Us
If you have any questions about our shipping policy, please contact us at sales@ceilingstore.co.uk or +44 7429045544